Courses – Investigating Serious Incidents

Investigating Serious Incidents in Mental Health Care Services
Making your organisation a safer place – a clinically-based and practical approach

NHS Improvement will publish a new Patient Saftey Incident Response Framework (PSIRF) in Autumn 2010 for roll-out in 2020 / 21.

This training will help you prepare for the new SSIRF and understand how to investigate Serious  Incidents by using a Root Cause analysis process. It will help you understand your role and responsibilities, your employer’s role and contribution to your patient’s safety.

Are your investigations making a difference and leading to improvement?

Learning Objectives

Increased understanding of patient safety in mental health care;
Appreciate why things go wrong and how to improve care – improves knowledge of humn error and human factors;
Explore safe systems and safe culture; Gain the confidence to lead RCA invetsigations, processes and applications;
Increased awareness of the principles of ‘Duty of Candour’ and how to fulfil your responsibiliutes;
Development of an action plan for the new PSIRF and its implementation.

Training Methods

This course is interactive and utilises a wide variety of teaching methods. Patient  Safety theory and investigation techniques are reinforced through practical use of RCA tools in a safe environment and related to a general Serious Incident scenario, but Kate draws heavily on her experiance of investigating mental health Serious Incidents over the last 5 – 10 years.

Who should attend?

This course is designed for all medical, nursing, professional and management staff involved in the delivery and improvement of mental health services.

Upcoming Courses

No Events